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Booking & Facilities
Blaenavon World Heritage Centre
Blaenavon World Heritage Centre
Booking & Facilities
Blaenavon World Heritage Centre
World Heritage Centre (c) Visit Wales
Booking & Facilities
Blaenavon World Heritage Centre
World Heritage Centre Exhibition (c) Visit Wales

Booking & Facilities

To book any session (facilitated or self led) please contact the Blaenavon World Heritage Centre on 01495 742333 or fill in the booking form and email it to blaenavon.tic@torfaen.gov.uk.

For telephone bookings, please have the following information available:

  • Name of your school / organisation
  • Name of the teacher / group leader
  • Contact telephone number
  • Contact email address (please note all correspondence will be done via email)
  • Postcode
  • Number of pupils
  • Age Range/ key stage of pupils
  • Number of staff accompanying you,
  • Number of Pupils with additional educational needs
  • Whether you require a lunch area
  • If you require a shop visit or a goody bag facility.  

Organising a Visit

Careful planning is vital to the success of your visit.  A pre-visit to the site is recommended, although not a requirement.

Education Workshop Times

Our facilitated educational day   starts at 10am, and 12.30pm for half day sessions. A full day session runs from 10am – 2.30pm. Should you school need different timings, please let the staff know at the time of your booking, and we can tailor your visit to your needs.

Teacher/pupil ratios

Appropriate ratios of children to adults are needed for the group overall and for specific activities. Dependant on the nature of the activities children may be divided into smaller groups of a maximum of 10 children.   A maximum of 70 children per day visit are accepted, this is split into two maximum class sizes of 35.  A minimum ratio of one adult per 8 children is required.


Your organisation will be invoiced after any facilitated trip, based on pupil numbers.  

Clothing and Footwear

Many of the activities are outdoor, and/or have a walk included. Please ensure all children have a raincoat, warm clothing (even in summer if walking in the landscape) and suitable shoes for walking on muddy terrain.


Almost all workshops have the use of photography or filming involved in their content. Please let the Centre know if you would prefer not to have any photographs used on future promotional material such as websites and brochures. This permission will not prohibit any child from participating fully.

Facilities at the Blaenavon World Heritage Centre

Centre opening times - 10.00-17.00 - Tuesday - Sunday

Food and Drink

There is a café onsite for adults to use if purchasing lunch. This is not suitable for large groups of children, although packed lunches can be pre-ordered if required. A lunch area can be made available for children by booking in advance.

Gift Shop

There is a small gift shop with items both young and old can purchase for reasonable prices. There is not usually time allocated within activities to visit the shop, so if you would like to use the shop, please book a visit and this will be incorporated into your day. If there is not time to visit the shop, you can order goody bags in advance for a cost agreed with the facilities manager.


Toilets (male/female/disabled) are situated on the ground floor of the Centre

Coaches and Parking

Dedicated coach drop-off and parking is available opposite the World Heritage Centre which is accessed by means of a pelican crossing.

Mobility and Access

The World Heritage Centre is fully-accessible to visitors with limited physical mobility. Audio-visual media is accompanied by hearing loops and subtitles. All information is available in English and Welsh; French is also available as an option for all audio-visual media and touch-screen interactive

General Information about the Blaenavon World Heritage Centre

Health and Safety and Child Protection

The Centre is run by Torfaen County Borough Council, which has relevant policies such as Health & Safety Policy and Child Protection Policy in place. Written emergency procedures are included in our Health and Safety Documentation, which is available on request.

The Heritage Centre is a newly refurbished building and therefore meets all the university statutory safety, health, environment and fire regulation requirements.  Emergency evacuation procedures are in place and Fire Exits clearly marked. Fire alarms are tested regularly and on hearing the alarm at any other time visitors should leave via the marked Fire Exits and assemble as directed by staff.

CCTV is used in the Heritage Centre and its grounds.

First aid

There are qualified first aiders on site during opening hours.


If you wish to discuss your booking in detail, or have any specific requirements not covered by the booking procedure, please contact the Blaenavon World Heritage Site Education Officer Ashleigh Taylor on 01495 742333 or email her ashleigh.taylor@torfaen.gov.uk.